Job Title: Quality Supervisor
Location: [Insert Location]
Department: Quality Assurance / Quality Control
Reports To: Quality Manager / Production Manager
Job Summary:
The Quality Supervisor is responsible for overseeing the quality control processes within the production or service environment, ensuring that products or services meet established quality standards, regulatory requirements, and customer expectations. The role involves supervising the quality team, implementing quality assurance procedures, and driving continuous improvement initiatives.
Key Responsibilities:
Supervise and mentor the quality control/assurance team to ensure efficient operations.
Develop, implement, and maintain quality control processes and procedures.
Monitor production processes to ensure compliance with quality standards and specifications.
Conduct regular inspections, audits, and tests to identify defects or areas fo improvement.
Document quality issues and prepare reports for management review.
Collaborate with production, engineering, and procurement teams to resolve quality-related problems.
Ensure compliance with industry regulations, safety standards, and internal policies.
Initiate and support continuous improvement programs to enhance product quality and operational efficiency.
Train staff on quality standards, procedures, and best practices.
Manage customer complaints related to quality and implement corrective actions.
Qualifications and Skills:
Bachelor’s degree in Quality Management, Engineering, or a related field (preferred).
Proven experience in quality control or quality assurance, ideally in [industry].
Strong knowledge of quality standards (ISO, Six Sigma, GMP, etc.) and regulatory requirements.
Excellent leadership, communication, and problem-solving skills.
Attention to detail with strong analytical and organizational abilities
Proficiency in quality management software and MS Office.
Key Competencies:
Leadership and team management
Process improvement and problem-solving
Attention to detail and accuracy
Effective communication and reporting
Customer-focused mindset
Work Environment:
[Specify: Manufacturing floor, laboratory, office, etc.]
May involve standing for long periods, handling of materials, and adherence to safety protocols.